Making Simplicity Out Of A Complex Process at Magna Park

Apple KBB receiving at UL Magna Park were experiencing difficulties with their performance.

Team Leader Maria Balla-McBride looked into the reasons behind it, and along with the KBB Receiving team, identified that the complexity of the process was a major cause of its low performance.

Working with her team, they explored ways to simplify the process while still following the processing script that their customer required.

In a previous job, Maria worked in a production environment where components were added to a product along a line of workstations to produce the final article.

Using the same production principles, they managed to break the process down into five distinct steps. They then balanced the work across the line so that each person could produce the same quantity in the same amount of time.

Another benefit that they realised was that the operators became real experts at their part of the process, which improved the quality of their work.

Putting these changes in place made the process very stable, which enables them to achieve their KPI without fail.

Process Mapping

Process Trials

Optimising Layout

Visual Management

TMT

Manager Accreditation

Six Sigma Greenbelt

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